TM
Thulisile M

1 reviews | Active since Jun 2022

22 Dec 2022, 07:27

Disappointed

They debited me before my debit date, I called to ask why then I was promised a refund within 24hrs. It’s been almost a week now but I haven’t received my refund yet.

0
Replies (3)
Rain
Rain's reply22 Dec 2022, 08:06
Official

 Hi Thulisile 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
TM
Thulisile M's update22 Dec 2022, 08:12
Reviewer Update
My early debit was supposed to be on the 23rd not on the 15th
TM
Thulisile M's update22 Dec 2022, 08:17
Reviewer Update
I’ve also requested for a cancellation. When will it be confirmed if I may ask?