TM
Tebogo M
1 reviews | Active since Jun 2018
28 Apr 2021, 08:21
DISAPOINTING SERVICE FROM RAIN
I logged a query regarding double debit on the 2nd of April, and I have been calling with no one to be able to assist me. I was told to send both the bank statement to Merchelene Booysen to investigate on the 16th April, to day is the 28th, I have been sending an email to Merchelene Booysen and she has since not reply to my emails, I DO NOT EXPECT RAIN TO DEBIT MY ACCOUNT THIS MONTH, EITHER THEY SHOULD REFUND ME OR USE THE PAYMENT FOR THE END OF APRIL'S DEBIT.
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Replies (2)
Rain's replyOfficial
28 Apr 2021, 09:27Good morning Tebogo.
Kindly accept my apology for the inconvenience caused by the billing issue you have we working on with your refund.
Please note that we are working on your refund request and will get back to you.
Kind Regards
rain
Kindly accept my apology for the inconvenience caused by the billing issue you have we working on with your refund.
Please note that we are working on your refund request and will get back to you.
Kind Regards
rain
Rain's reply28 Apr 2021, 09:27
Official
Good morning Tebogo.
Kindly accept my apology for the inconvenience caused by the billing issue you have we working on with your refund.
Please note that we are working on your refund request and will get back to you.
Kind Regards
rain
Kindly accept my apology for the inconvenience caused by the billing issue you have we working on with your refund.
Please note that we are working on your refund request and will get back to you.
Kind Regards
rain
TM
Tebogo M's updateReviewer Update
28 Apr 2021, 10:07I DO NOT EXPECT DEBIT ORDER TO GO THROUGH THIS MONTH IF MY REFUND IS NOT DONE BY THE 30TH APRIL
TM
Tebogo M's update28 Apr 2021, 10:07
Reviewer Update
I DO NOT EXPECT DEBIT ORDER TO GO THROUGH THIS MONTH IF MY REFUND IS NOT DONE BY THE 30TH APRIL