Digusting service

I am absolutely disgusted in the service I have received from rain. I made a payment on the 29th of January and have been struggling to Rica the sim card. I have emailed numerous time and no one has bothered to called me back. I have spent over R600 for data alone. I have called back continuously wanting to know what's going on and all I got was a I'm sorry. I have called since Thursday wanting to know why my was showing no network and only yesterday I was sent a ticket number. I had no other choice because of you incompetency and failure to keep in touch with your customer regular. I have had to go back to my pervious supply who is just as appalling but never have they ignored my emails or calls. I want my MONEY BACK!!!!!!!!!!! I don't care if I finally had signal last night, its to late, I want my money back no excuses. I have waited to much money already. Just give me back my money.