OC
Olivia C
1 reviews | Active since Feb 2015
26 Aug 2024, 16:51
DIGUSTING, ********* AND ********.
Everything worked fine for a few months and then the modem started rebooting for no good reason, or I'd have such bad connection that it wasn't "really" connected. There is no ticket option for a faulty device. They insist that you use their device. I use my internet for gaming, which I have not been able to do for a long time because the connection is so bad I cannot connect or stay connected to the game server or my modem just reboots, kicking me from the game server causing me loose what I've done or put my team in a rough spot. They increased prices, but for what? I've barely had decent internet since the increase and a faulty device with a service provider that has no CUSTOMER SERVICE.
Since I can't log a ticket for the faulty device I sent tickets in all the other places, I just get a message saying someone will call me and no one ever does and eventually they didn't even send those when I opened more tickets. I've been nice, I've been ugly. I've sworn at them and insulted them. NOTHING!!!!! I even threatened to cancel. NOTHING!!!
NOW MY CELL PHONE APP WON'T OPEN, IT KEEPS CRASHING AND THE "REQUEST CANCEL" BUTTON ON THE WEB SITE DOES NOTHING!!!!!!!!!!!!!!!!!!!
THEY WILL NOT LET ME CANCEL MY CONTRACT!!!!!!!
LISTEN HERE YOU ******** ****, THIS IS MY CANCELLATION RIGHT HERE. IF YOU DON'T FETCH YOUR MODEM, THAT'S YOUR PROBLEM. I'VE CANCELLED MY CARD DETAILS SO IT NO LONGER EXISTS.... YOU WILL NOT GET MY MONEY FOR NOTHING!!!!!!!!!!!!!! AND YOU WILL NOT **** ME AROUND FOR ALL ETERNITY!!!!!!!!!!! IF YOU TAKE ME TO COURT, HERE IS MY PROOF, ALONG WITH ALL THE MESSAGES AND TICKETS SENT TO YOU PEOPLE AS WHY I DON'T OWE YOU A PENNY AND THAT I'M GOING TO CANCEL YOUR SERVICE, WHICH YOU REFUSE TO LET ME DO. I WILL NEVER PAY YOU ANOTHER CENT MORE!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (11)0
Replies (11)
Rain's replyOfficial
26 Aug 2024, 16:58Hi Olivia,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Best regards,
Rain's reply26 Aug 2024, 16:58
Official
Hi Olivia,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Best regards,
Rain's replyOfficial
27 Aug 2024, 07:15Hey Olivia,
Please be advised, that we noticed that you are connected to a faraway tower, which may affect your connection. However, we have refreshed the connection, kindly move your device closer to the direction facing the corner of (Republic Road and Silver Pine Avenue). Place the device on a high-up platform or a windowsill, reboot your device, and check for a connection. Once you have completed the process, run a speed test via the provided website: https://speed.rain.co.za/.
Regards,
rain.
Please be advised, that we noticed that you are connected to a faraway tower, which may affect your connection. However, we have refreshed the connection, kindly move your device closer to the direction facing the corner of (Republic Road and Silver Pine Avenue). Place the device on a high-up platform or a windowsill, reboot your device, and check for a connection. Once you have completed the process, run a speed test via the provided website: https://speed.rain.co.za/.
Regards,
rain.
Best regards,
Rain's reply27 Aug 2024, 07:15
Official
Hey Olivia,
Please be advised, that we noticed that you are connected to a faraway tower, which may affect your connection. However, we have refreshed the connection, kindly move your device closer to the direction facing the corner of (Republic Road and Silver Pine Avenue). Place the device on a high-up platform or a windowsill, reboot your device, and check for a connection. Once you have completed the process, run a speed test via the provided website: https://speed.rain.co.za/.
Regards,
rain.
Please be advised, that we noticed that you are connected to a faraway tower, which may affect your connection. However, we have refreshed the connection, kindly move your device closer to the direction facing the corner of (Republic Road and Silver Pine Avenue). Place the device on a high-up platform or a windowsill, reboot your device, and check for a connection. Once you have completed the process, run a speed test via the provided website: https://speed.rain.co.za/.
Regards,
rain.
Best regards,
OC
Olivia C's updateReviewer Update
27 Aug 2024, 17:51HOW ABOUT CANCEL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NO POINT TRYING TO KEEP ME HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AFTER NEARLY 2 MONTHS OF TICKETS AND NO RESPONSE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL
NONE OF THE FIXES THE FAULTY MODEM THAT KEEPS REBOOTING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
THEN WHAT HAPPENS TOMORROW WHEN YOU PUT ON A "FARAWAY" TOWER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL
NONE OF THE FIXES THE FAULTY MODEM THAT KEEPS REBOOTING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
THEN WHAT HAPPENS TOMORROW WHEN YOU PUT ON A "FARAWAY" TOWER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL
OC
Olivia C's update27 Aug 2024, 17:51
Reviewer Update
HOW ABOUT CANCEL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NO POINT TRYING TO KEEP ME HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AFTER NEARLY 2 MONTHS OF TICKETS AND NO RESPONSE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL
NONE OF THE FIXES THE FAULTY MODEM THAT KEEPS REBOOTING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
THEN WHAT HAPPENS TOMORROW WHEN YOU PUT ON A "FARAWAY" TOWER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL
NONE OF THE FIXES THE FAULTY MODEM THAT KEEPS REBOOTING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
THEN WHAT HAPPENS TOMORROW WHEN YOU PUT ON A "FARAWAY" TOWER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL CANCEL
OC
Olivia C's updateReviewer Update
27 Aug 2024, 18:00THE CELL PHONE APP STILL KEEPS CRASHING, I'VE TAKEN SCREEN SHOT OF IT.
THE WEBSITE "REQUEST CANCELLATION" BUTTON DOESN'T FUNCTION EITHER. I'VE CAPTURED MY SCREEN YESTERDAY AND TODAY SHOWING THAT IT DOES NOTHING!!!!!!!!!!!!!!!!!!! ALL OTHER BUTTONS FUNCTION EXCEPT THAT ONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
YOU WILL NOT GET AWAY WITH PREVENTING ME FROM CANCELLING AND WILL NOT ALLOW YOU TO DEDUCT MONEY FROM MY ACCOUNT BECAUSE YOU WANT TO MILK FOR ALL ETERNITY!!!!!!!!!!!!!!!!!!!!!!!!
I AM DONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
FAILURE ON THE PART OF RAIN TO MAKE ARRANGEMENTS DIRECTLY WITH ME, LIKE AN REAL LIVE PHONE CALL, TO GET THE PICK UP ADDRESS FOR YOUR MODEM, WILL THE FAILURE YOU RAINS' PART AND NOT MINE. I WILL NOT PAY A CENT FURTHER AND I HAVE MY EVIDENCE THAT I WILL PRESENT TO A COURT OF LAW PROVING WHY I WILL NOT PAY. SHOULD RAIN BLACK LIST I WILL INSTITUTE LEGAL PROCEEDINGS FOR MY OWN PERSONAL DAMAGES AGAINST RAIN FOR FAILURE TO ACT IN AN E T H I C A L MANNER AND BEHAVE A LIKE C R I M I N A L S!!!!!!!!!!!!!!!!!!!!!!!!!
APPARENTLY HELLO PETER THINKS THESE WORDS ARE OFFENSIVE, BUT IF BUSINESSES BOTHERED TO RUN PROPERLY PEOPLE WOULDN'T USE THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
SAVE YOUR APOLOGIES AND CANCEL THIS CONTRACT IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!!!
THE WEBSITE "REQUEST CANCELLATION" BUTTON DOESN'T FUNCTION EITHER. I'VE CAPTURED MY SCREEN YESTERDAY AND TODAY SHOWING THAT IT DOES NOTHING!!!!!!!!!!!!!!!!!!! ALL OTHER BUTTONS FUNCTION EXCEPT THAT ONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
YOU WILL NOT GET AWAY WITH PREVENTING ME FROM CANCELLING AND WILL NOT ALLOW YOU TO DEDUCT MONEY FROM MY ACCOUNT BECAUSE YOU WANT TO MILK FOR ALL ETERNITY!!!!!!!!!!!!!!!!!!!!!!!!
I AM DONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
FAILURE ON THE PART OF RAIN TO MAKE ARRANGEMENTS DIRECTLY WITH ME, LIKE AN REAL LIVE PHONE CALL, TO GET THE PICK UP ADDRESS FOR YOUR MODEM, WILL THE FAILURE YOU RAINS' PART AND NOT MINE. I WILL NOT PAY A CENT FURTHER AND I HAVE MY EVIDENCE THAT I WILL PRESENT TO A COURT OF LAW PROVING WHY I WILL NOT PAY. SHOULD RAIN BLACK LIST I WILL INSTITUTE LEGAL PROCEEDINGS FOR MY OWN PERSONAL DAMAGES AGAINST RAIN FOR FAILURE TO ACT IN AN E T H I C A L MANNER AND BEHAVE A LIKE C R I M I N A L S!!!!!!!!!!!!!!!!!!!!!!!!!
APPARENTLY HELLO PETER THINKS THESE WORDS ARE OFFENSIVE, BUT IF BUSINESSES BOTHERED TO RUN PROPERLY PEOPLE WOULDN'T USE THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
SAVE YOUR APOLOGIES AND CANCEL THIS CONTRACT IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!!!
OC
Olivia C's update27 Aug 2024, 18:00
Reviewer Update
THE CELL PHONE APP STILL KEEPS CRASHING, I'VE TAKEN SCREEN SHOT OF IT.
THE WEBSITE "REQUEST CANCELLATION" BUTTON DOESN'T FUNCTION EITHER. I'VE CAPTURED MY SCREEN YESTERDAY AND TODAY SHOWING THAT IT DOES NOTHING!!!!!!!!!!!!!!!!!!! ALL OTHER BUTTONS FUNCTION EXCEPT THAT ONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
YOU WILL NOT GET AWAY WITH PREVENTING ME FROM CANCELLING AND WILL NOT ALLOW YOU TO DEDUCT MONEY FROM MY ACCOUNT BECAUSE YOU WANT TO MILK FOR ALL ETERNITY!!!!!!!!!!!!!!!!!!!!!!!!
I AM DONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
FAILURE ON THE PART OF RAIN TO MAKE ARRANGEMENTS DIRECTLY WITH ME, LIKE AN REAL LIVE PHONE CALL, TO GET THE PICK UP ADDRESS FOR YOUR MODEM, WILL THE FAILURE YOU RAINS' PART AND NOT MINE. I WILL NOT PAY A CENT FURTHER AND I HAVE MY EVIDENCE THAT I WILL PRESENT TO A COURT OF LAW PROVING WHY I WILL NOT PAY. SHOULD RAIN BLACK LIST I WILL INSTITUTE LEGAL PROCEEDINGS FOR MY OWN PERSONAL DAMAGES AGAINST RAIN FOR FAILURE TO ACT IN AN E T H I C A L MANNER AND BEHAVE A LIKE C R I M I N A L S!!!!!!!!!!!!!!!!!!!!!!!!!
APPARENTLY HELLO PETER THINKS THESE WORDS ARE OFFENSIVE, BUT IF BUSINESSES BOTHERED TO RUN PROPERLY PEOPLE WOULDN'T USE THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
SAVE YOUR APOLOGIES AND CANCEL THIS CONTRACT IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!!!
THE WEBSITE "REQUEST CANCELLATION" BUTTON DOESN'T FUNCTION EITHER. I'VE CAPTURED MY SCREEN YESTERDAY AND TODAY SHOWING THAT IT DOES NOTHING!!!!!!!!!!!!!!!!!!! ALL OTHER BUTTONS FUNCTION EXCEPT THAT ONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
YOU WILL NOT GET AWAY WITH PREVENTING ME FROM CANCELLING AND WILL NOT ALLOW YOU TO DEDUCT MONEY FROM MY ACCOUNT BECAUSE YOU WANT TO MILK FOR ALL ETERNITY!!!!!!!!!!!!!!!!!!!!!!!!
I AM DONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
FAILURE ON THE PART OF RAIN TO MAKE ARRANGEMENTS DIRECTLY WITH ME, LIKE AN REAL LIVE PHONE CALL, TO GET THE PICK UP ADDRESS FOR YOUR MODEM, WILL THE FAILURE YOU RAINS' PART AND NOT MINE. I WILL NOT PAY A CENT FURTHER AND I HAVE MY EVIDENCE THAT I WILL PRESENT TO A COURT OF LAW PROVING WHY I WILL NOT PAY. SHOULD RAIN BLACK LIST I WILL INSTITUTE LEGAL PROCEEDINGS FOR MY OWN PERSONAL DAMAGES AGAINST RAIN FOR FAILURE TO ACT IN AN E T H I C A L MANNER AND BEHAVE A LIKE C R I M I N A L S!!!!!!!!!!!!!!!!!!!!!!!!!
APPARENTLY HELLO PETER THINKS THESE WORDS ARE OFFENSIVE, BUT IF BUSINESSES BOTHERED TO RUN PROPERLY PEOPLE WOULDN'T USE THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
SAVE YOUR APOLOGIES AND CANCEL THIS CONTRACT IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!!!
Rain's replyOfficial
28 Aug 2024, 07:01Hey Olivia C,
Please confirm your collection address via message and once provided we will be in touch to assist with the cancellation.
Regards,
rain.
Please confirm your collection address via message and once provided we will be in touch to assist with the cancellation.
Regards,
rain.
Best regards,
Rain's reply28 Aug 2024, 07:01
Official
Hey Olivia C,
Please confirm your collection address via message and once provided we will be in touch to assist with the cancellation.
Regards,
rain.
Please confirm your collection address via message and once provided we will be in touch to assist with the cancellation.
Regards,
rain.
Best regards,
OC
Olivia C's updateReviewer Update
29 Aug 2024, 17:46C/O Judin Combrinck Inc. 2nd Floor, 204 Oxford, 204 Oxford Road, Illovo, 2196
OC
Olivia C's update29 Aug 2024, 17:46
Reviewer Update
C/O Judin Combrinck Inc. 2nd Floor, 204 Oxford, 204 Oxford Road, Illovo, 2196
Rain's replyOfficial
30 Aug 2024, 08:43Hi,
Thank you for taking our call, we apologize for the experience you had with us.
We have scheduled the cancelation, and it will take effect on the 31st of August the router will be collected from your work address as provided.
Regards,
rain.
Thank you for taking our call, we apologize for the experience you had with us.
We have scheduled the cancelation, and it will take effect on the 31st of August the router will be collected from your work address as provided.
Regards,
rain.
Best regards,
Rain's reply30 Aug 2024, 08:43
Official
Hi,
Thank you for taking our call, we apologize for the experience you had with us.
We have scheduled the cancelation, and it will take effect on the 31st of August the router will be collected from your work address as provided.
Regards,
rain.
Thank you for taking our call, we apologize for the experience you had with us.
We have scheduled the cancelation, and it will take effect on the 31st of August the router will be collected from your work address as provided.
Regards,
rain.
Best regards,
OC
Olivia C's updateReviewer Update
30 Aug 2024, 09:24Thank you for the cancellation. Please stop calling me. One phone call was enough to confirm cancellation. The other 2 thereafter were not necessary as i will never be using anything from you ever again.
Also confirm that the two useless cell phone sims you include in the package and that I have never used or even needed is also part of the cancellation as the sms confirmation referred only sim 1. sim 2 and 3 need to be also cancelled and discontinued.
also there was a note about additional payment... this is unacceptable. i pay once a month lump sum for the month ahead. if the cancellation is effective 31 August 2024 and i paid for august on 1 August 2024, what in god's name do you thing you're charging me for???? this is a not a contract that I'm effecting early cancellation of, this I a month-to-month subscription i no longer want.
NO FURTHER MONEY WILL BE PAID BY ME TO YOU!!!
My modem is in the office and waiting for your collection.
Also confirm that the two useless cell phone sims you include in the package and that I have never used or even needed is also part of the cancellation as the sms confirmation referred only sim 1. sim 2 and 3 need to be also cancelled and discontinued.
also there was a note about additional payment... this is unacceptable. i pay once a month lump sum for the month ahead. if the cancellation is effective 31 August 2024 and i paid for august on 1 August 2024, what in god's name do you thing you're charging me for???? this is a not a contract that I'm effecting early cancellation of, this I a month-to-month subscription i no longer want.
NO FURTHER MONEY WILL BE PAID BY ME TO YOU!!!
My modem is in the office and waiting for your collection.
OC
Olivia C's update30 Aug 2024, 09:24
Reviewer Update
Thank you for the cancellation. Please stop calling me. One phone call was enough to confirm cancellation. The other 2 thereafter were not necessary as i will never be using anything from you ever again.
Also confirm that the two useless cell phone sims you include in the package and that I have never used or even needed is also part of the cancellation as the sms confirmation referred only sim 1. sim 2 and 3 need to be also cancelled and discontinued.
also there was a note about additional payment... this is unacceptable. i pay once a month lump sum for the month ahead. if the cancellation is effective 31 August 2024 and i paid for august on 1 August 2024, what in god's name do you thing you're charging me for???? this is a not a contract that I'm effecting early cancellation of, this I a month-to-month subscription i no longer want.
NO FURTHER MONEY WILL BE PAID BY ME TO YOU!!!
My modem is in the office and waiting for your collection.
Also confirm that the two useless cell phone sims you include in the package and that I have never used or even needed is also part of the cancellation as the sms confirmation referred only sim 1. sim 2 and 3 need to be also cancelled and discontinued.
also there was a note about additional payment... this is unacceptable. i pay once a month lump sum for the month ahead. if the cancellation is effective 31 August 2024 and i paid for august on 1 August 2024, what in god's name do you thing you're charging me for???? this is a not a contract that I'm effecting early cancellation of, this I a month-to-month subscription i no longer want.
NO FURTHER MONEY WILL BE PAID BY ME TO YOU!!!
My modem is in the office and waiting for your collection.
Rain's replyOfficial
30 Aug 2024, 09:54Hi
Kindly note that the are no further payments to be debited, and the two 4G SIM cards will be canceled you do not have to hand them in just the router.
Regards,
rain
Kindly note that the are no further payments to be debited, and the two 4G SIM cards will be canceled you do not have to hand them in just the router.
Regards,
rain
Best regards,
Rain's reply30 Aug 2024, 09:54
Official
Hi
Kindly note that the are no further payments to be debited, and the two 4G SIM cards will be canceled you do not have to hand them in just the router.
Regards,
rain
Kindly note that the are no further payments to be debited, and the two 4G SIM cards will be canceled you do not have to hand them in just the router.
Regards,
rain
Best regards,
OC
Olivia C's updateReviewer Update
06 Sept 2024, 11:15Thank you for the confirmation on no further payments.
I waited all day yesterday for the couriers to arrive and collect the modem. No one showed up and no messages were received from anyone in the building about a courier looking for us? I will not pay a fee "for not being available" because there was an entire office of people available. i have confirmation that the thing was to be collected 5 September between 9-11am so the no show was the courier fault!
I waited all day yesterday for the couriers to arrive and collect the modem. No one showed up and no messages were received from anyone in the building about a courier looking for us? I will not pay a fee "for not being available" because there was an entire office of people available. i have confirmation that the thing was to be collected 5 September between 9-11am so the no show was the courier fault!
OC
Olivia C's update06 Sept 2024, 11:15
Reviewer Update
Thank you for the confirmation on no further payments.
I waited all day yesterday for the couriers to arrive and collect the modem. No one showed up and no messages were received from anyone in the building about a courier looking for us? I will not pay a fee "for not being available" because there was an entire office of people available. i have confirmation that the thing was to be collected 5 September between 9-11am so the no show was the courier fault!
I waited all day yesterday for the couriers to arrive and collect the modem. No one showed up and no messages were received from anyone in the building about a courier looking for us? I will not pay a fee "for not being available" because there was an entire office of people available. i have confirmation that the thing was to be collected 5 September between 9-11am so the no show was the courier fault!
Rain's replyOfficial
06 Sept 2024, 20:00Hey Olivia C,
Please provide us with your full physical address via message and once provided we will be in touch.
Regards,
rain.
Please provide us with your full physical address via message and once provided we will be in touch.
Regards,
rain.
Best regards,
Rain's reply06 Sept 2024, 20:00
Official
Hey Olivia C,
Please provide us with your full physical address via message and once provided we will be in touch.
Regards,
rain.
Please provide us with your full physical address via message and once provided we will be in touch.
Regards,
rain.
Best regards,