Device mix

I need answers please I'm struggling with internet connection I can't be assisted because my router is not linked please call me ***

*** / *** I'm free this week I'm going to wait until this is sorted out

I'm still waiting for your response I'm currently connected without internet

...? Should I contact Icasa? Because now it's seems like it is my fault that this router is currently not associated with my account

I'm still waiting for the call

I knew you were telling lies 😔

I'm still waiting for the call my router is still not provisioned to my account must I wait another year for you guys to do the right thing?

Sure I'm on my way there and I haven't forgotten about the 50% off I'll tell them at the store

I just arrived at queenswood store

Okay 👍 everything works well but from 6pm the speed drastically dropped below 30mbps and disconnection until now 22:00 it connects and disconnect... tower latency my sister

Hi please remember to call me it's urgent now I have new problem on my invoice I'm double billed paying R1660 instead of R989 it appears I have two rain one home packages while I have 1

You not saying anything about the double bill

Are you going to rectify this error ma'am I can't be paying for two devices instead of one device

On the invoice it states that I have two rain one home
*R564.35 I don't know this one
*R538.26 this I acknowledge it it's my bill
Please rectify this mistake

And I also want to know where is the R2408 credit because by now there's supposed to be R1419 credit left on my account not R0

I'm still experiencing no internet connection

And I've been sending the screenshot of speed test to social media email since last year November till today I haven't received any response

I've contacted the Atc and noc regarding the tower in dikgakologo primary school winterveldt, since you guys are failing to upgrade the tower they will surely be able to get it done

Tina you are a ****mer too just like them you said you gonna facilitate the device swap and my router will be properly appear in my account.... I did collect the new device and still it doesn't reflect on my account and ever since the 31st of March after collecting the router I don't have internet it's connecting for 1min and disconnect you Tina did this deliberately... I'll report you to Icasa

Sure thing I'll do as instructed and again thanks for your assistance and keeping up with your promises... May the good lord bless you with a promotion 🙏