WM
Wendy M
1 reviews | Active since Apr 2021
22 Apr 2021, 10:56
Despicable Services !!!
They don't deserve a star
My internet was switched off even though my account was paid ***, I sent proof of payment and I was told that my query "has been escalated". 4 different consultants said there is nothing they can do and they put my call on hold for more than 30 minutes.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
22 Apr 2021, 12:16Good afternoon, Wendy.
Kindly accept my apology for the inconvenience caused.
Please note that I have escalated to the billing team for further assistance.
Kind Regards
rain.
Kindly accept my apology for the inconvenience caused.
Please note that I have escalated to the billing team for further assistance.
Kind Regards
rain.
Best regards,
Rain's reply22 Apr 2021, 12:16
Official
Good afternoon, Wendy.
Kindly accept my apology for the inconvenience caused.
Please note that I have escalated to the billing team for further assistance.
Kind Regards
rain.
Kindly accept my apology for the inconvenience caused.
Please note that I have escalated to the billing team for further assistance.
Kind Regards
rain.
Best regards,
WM
Wendy M's updateReviewer Update
22 Apr 2021, 15:39Very useless service, they requested for more details regarding my query and 3 HOURS LATER it has not yet been resolved.
WM
Wendy M's update22 Apr 2021, 15:39
Reviewer Update
Very useless service, they requested for more details regarding my query and 3 HOURS LATER it has not yet been resolved.