Den of *******

Where is my R1419 that was on my subscription account, which was part of the allocated credit on the 22 February 2026. The email that was sent to Icasa clearly stated that my next payment date will be on the 1 July 2026, because of the ongoing internet connection problems. For the month of April I've been calling you guys everyday reminding you guys that I'm always connected without internet yet I was charged for this and it contradict the email sent to Icasa. I want my rain one home account to be properly rectified or else Icasa will have to know everything about this.