NH
Nadia H

1 reviews | Active since Aug 2016

25 Jan 2023, 08:33

DELIVERY TAKES OVER 7 DAYS and counting don't false advertise!!

Placed and paid for order Monaday16 Jan, states 3 - 5 days for delivery. When we called to follow up, arrogant consultant says call when it's been 5 days. IF YOUR DELIVERY IS 5 DAYS, THEN SIMPLY STATE 5 DAYS!! it's not rocket science!

But.... today is day 7!!!! SO EXPLAIN THAT! The courier company only received it on day 6 SO HOW IS DELIVERY 3 - 5 DAYS?????????????

0
Replies (3)
Rain
Rain's reply25 Jan 2023, 08:59
Official
Hi Nadia.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
NH
Nadia H's update25 Jan 2023, 09:08
Reviewer Update
Hi anonymous.
To be clear, your sarcastic reply about not being what "I expected" in the public reply is very clever. I did not randomly build an expectation, it is what you advertise! 3 - 5 days! Yet, nowhere did you actually address this and nothing you do right now will rectify the fact that we are now on day 7 and still waiting
NH
Nadia H's update25 Jan 2023, 09:32
Reviewer Update
no need to cut and paste, I already said LEAVE IT, nothing can be done