SM
Shahida M

1 reviews | Active since Aug 2019

19 Jun 2025, 14:56

Delivery problem

I place the new order for rain 101 now my old number was on when I placed a new order only after my order was placed i updated my cell phone number now I don't know if it updated on the order as well however when I try to contact the delivery partner am I got told it by order is not being delivered by ccd but it's being delivered directly by rain now and now I can't get in contact with your delivery people because I wanted to find out how far my older is because it's not scheduled for delivery I haven't gotten any phone calls or sms's or emails and I'm not sure if the correct numbers on my older since I updated my contact number after placing the order and I was told I cannot add an alternative number this is the first time I actually heard of rain directly delivering a order can you please help me

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Replies (1)
Rain
Rain's reply19 Jun 2025, 15:10
Official
Hi Shahida,

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.
 Regards,
 rain.