SH
SIPHIWE H

1 reviews | Active since Oct 2020

19 Oct 2023, 14:04

Delivery depart lacks customer centric..

horrible horrible horrible experience, this telecoms company don't take their clients serious. stay away please!!!!! an appointment for delivery was arranged for today i even had to take leave from my work place only to be told that i will no longer be receiving my order as planned.

0
Replies (4)
Rain
Rain's reply19 Oct 2023, 14:25
Official
Hi SIPHIWE HADEBE

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. 

Thank you. rain. 
SH
SIPHIWE H's update19 Oct 2023, 15:16
Reviewer Update
I would highly appreciate it if i could get my order today i am tired of stories from CCD.

SH
SIPHIWE H's update20 Oct 2023, 10:06
Reviewer Update
IF YOU CANT DELIVER MY PACKAGE TODAY PLEASE MAKE BOTH OUR LIFE EASY AND PROCESS MY REFUND!!!!!!

SH
SIPHIWE H's update23 Oct 2023, 09:56
Reviewer Update
Day 5 EVERYTHING ABOUT RAIN IS AN EPIC FAIL

on Friday i received the router and sim cards, the network claims that the sim cards get activated immediately after receiving that is a lie. I have been calling Rain everyday trying to found out what is going and why my sim cards are not active they failed to give me an honest answer and i am still without internet!!!!!