WS
Whitney S
1 reviews | Active since Oct 2023
16 Oct 2023, 14:32
Delivery!!
This is my 3rd time reaching out to rain regarding a delivery of a home router... I have been patient since the 17th of September waiting for the delivery of a router, I went through the CCD website and scheduled a delivery for today between 10 - 11, I received an sms at 10 saying there is a delay and an agent will contact me soon, it is now 14:30 and I decided to call the company, only to find out that delivery has been cancelled from Rain's side as per Samkelisiwe from CCD. What do I have to do to get this device delivered. If you cannot get this sorted, please cancel this purchase and confirm that it is cancelled.
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
16 Oct 2023, 16:17Hi Whitney S,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply16 Oct 2023, 16:17
Official
Hi Whitney S,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
WS
Whitney S's updateReviewer Update
16 Oct 2023, 16:42.
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Whitney S's update16 Oct 2023, 16:42
Reviewer Update
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Whitney S's updateReviewer Update
16 Oct 2023, 16:44This is ridiculous guys, do you know how many 3 - 5 working days I have had to wait for this device. Do you want to deliver it or not, what happens if it doesn't get delivered again, must complain on Hello Peter again after the 6th time
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Whitney S's update16 Oct 2023, 16:44
Reviewer Update
This is ridiculous guys, do you know how many 3 - 5 working days I have had to wait for this device. Do you want to deliver it or not, what happens if it doesn't get delivered again, must complain on Hello Peter again after the 6th time
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Whitney S's updateReviewer Update
17 Oct 2023, 11:15I was supposed to be contacted at 08:00 in the morning and no one has contacted me still. Can you get a manager to call me
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Whitney S's update17 Oct 2023, 11:15
Reviewer Update
I was supposed to be contacted at 08:00 in the morning and no one has contacted me still. Can you get a manager to call me
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Whitney S's updateReviewer Update
19 Oct 2023, 18:10.
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Whitney S's update19 Oct 2023, 18:10
Reviewer Update
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Whitney S's updateReviewer Update
21 Oct 2023, 16:08.
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Whitney S's update21 Oct 2023, 16:08
Reviewer Update
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