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Sheridan C
1 reviews | Active since Sept 2016
25 Apr 2023, 07:08
Defeated and 😡
Rain Hello Peter team promised a credit for a month as compensation for the misunderstanding but the promise is never kept ,still billed the full amount and with more than 15 days if no service or limited service due to what they claim is a Tower engineering problem that they will attend to but still the same !!
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
25 Apr 2023, 08:21Hi Sheridan
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply25 Apr 2023, 08:21
Official
Hi Sheridan
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
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Sheridan C's updateReviewer Update
25 Apr 2023, 08:28Why am I billed R914.87 . I received the router Mid March
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Sheridan C's update25 Apr 2023, 08:28
Reviewer Update
Why am I billed R914.87 . I received the router Mid March
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Sheridan C's updateReviewer Update
25 Apr 2023, 09:07On the 25th of February 2023 Rain took R739 from my account and service was stopped on the 1st of March 2023 and when I complained you guys promised to credi because you could not reactivate my account. Why was I billed R739?
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Sheridan C's update25 Apr 2023, 09:07
Reviewer Update
On the 25th of February 2023 Rain took R739 from my account and service was stopped on the 1st of March 2023 and when I complained you guys promised to credi because you could not reactivate my account. Why was I billed R739?
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Sheridan C's updateReviewer Update
25 Apr 2023, 09:13This is daylight ******* ,not happy at all!! Will take this further!
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Sheridan C's update25 Apr 2023, 09:13
Reviewer Update
This is daylight ******* ,not happy at all!! Will take this further!
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Sheridan C's updateReviewer Update
25 Apr 2023, 09:36For the past 15 days have been complaining about very slow or no internet at all. Logged calls and not assisted , this also will have to post pay full amount for May even though I have ticket numbers. Was told by Rain that they are aware of the problem with towers and engineers working on it?
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Sheridan C's update25 Apr 2023, 09:36
Reviewer Update
For the past 15 days have been complaining about very slow or no internet at all. Logged calls and not assisted , this also will have to post pay full amount for May even though I have ticket numbers. Was told by Rain that they are aware of the problem with towers and engineers working on it?