DR
Dudu R

1 reviews | Active since Jan 2024

19 Jan 2024, 14:31

******** deduction from Rain

They deducted my money 4 days in a row without my permission,,and I was against agreement..

0
Replies (2)
Rain
Rain's reply19 Jan 2024, 14:34
Official
Hi Dudu Ramakhumisa, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.

Best regards,

Rain
Rain's reply19 Jan 2024, 14:51
Official
Hi Dudu,

Thank you for reaching out.

Please kindly note that the amounts debited went towards your two outstanding invoices, a payment of R1070.00 (pro-rata for November service and full subscription fee for December) was missed on 2023-12-14. rain reserves the right at any time to collect any/all outstanding amount/s due with respect to your service (or any part or content thereof) without notice due to non-payment of subscription charges and other fees on your account(s)

Invoice ***4 (November and December 2023 services)
Invoice ***0 (January 2024) 

Please note that your service is Upfront Payment, meaning on your chosen payment date (15th of each month) you are paying for the month ahead. Invoices can be accessed and viewed via the myrain app or the website www.rain.co.za.

Thank you,
rain. 

Best regards,