DEDUCTING MONEY FROM MY ACOOUNT WITHOUT MY KNOWLEDGE BAD SERVICE!!!!!!!!!!!!!!

Good day,

Can someone assist, my money was taken into my account this morning without any Authorisation. I spoke to Nobambu Mkhize ref no: *** who has explain what happened that my account was not cancelled but the billing was out aleady which does not make sense cos I cancelled or requested for cancellation. I requested for cancellation due network problem since June. I don’t understand why you would bill wherelse the account is not active my usage is on 0, it does not make sense.

The below reference number are proof of cancellation *** and *** and today’s reference number: ***

I want my money to be returned immediatelyely. I am tired of RAIN I have been paying my service for 1 year And 6 months without any problem up until upgraded in June that’s where the problem started so please Please please I want my money.