TN
Tee N

1 reviews | Active since May 2020

08 Oct 2022, 18:41

Decreased quality

Network coverage has been poor for the past two weeks. Despite the fact that you claim to have improved the quality, never mind having increased your pricing!!!!! We depend on it for work purposes and some for school purposes.

0
Replies (3)
Rain
Rain's reply08 Oct 2022, 18:59
Official
Hi  Tee 
 
We're really sorry your rain experience hasn't been as good as you expected.
  
We're going to get on this asap.
  
Thank you,
rain 
TN
Tee N's update23 Oct 2022, 21:26
Reviewer Update
I was hopeful after your response, but instead it has gotten worse.
One can not even attend a virtual meeting without any interruptions, stream a lecture without it buffering, watch something on Netflix without it buffering every 10 minutes, surf the internet smoothly or simply watch a reel on Instagram!!!
This is pathetic, it has been more than a month of this and it is not getting any better.
TN
Tee N's update10 Nov 2022, 21:03
Reviewer Update
I find it interesting how the whole country has been complaining about the same issue for weeks now and you have not been able to solve it. I am now of certain that this is a malicious act. It is soo unfair of you to not deliver as promised for a service that we are paying for.
Please don’t ask me to reset my device, for it hasn’t solved the issue over the past few weeks.