********* ISP

Worst experience ever, cancelled my contract in Jan 2021 due to poor service delivery and no data bandwidth. Premium package provides >200mbs download speed in the morning until 14:00. The data speed drops to <30mbs, than after 17:00 speed drops to less than 1.5mbs. At this speed it is not even possible to stream on Netflix. After more than 15 calls to the helpdesk for resolution I did not even get one ounce of support. I cancelled my contract in Jan 2021 and received a confirmation number, including RAM reference number to collect the modem. Still they continue to deduct money from account. After phoning today to query they state my account is active and still in use?? This is the worst service ever, and outright *********.