JO
Johan O
1 reviews | Active since Aug 2020
04 Aug 2023, 12:38
Debitorder issues!
Guys I have internet connection but every month I must struggle with the debit order set to my banking account. Please contact me so we can get my account paid, Asseblief en dankie
Helpful (0)
Replies (12)0
Replies (12)
Rain's replyOfficial
04 Aug 2023, 13:20Hi Johan
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Best regards,
Rain's reply04 Aug 2023, 13:20
Official
Hi Johan
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Best regards,
Rain's replyOfficial
04 Aug 2023, 13:35Hi Johan
We just checked your account and you are up to date with [payment and only have to pay on the 25th of August again.
Thanks
rain
We just checked your account and you are up to date with [payment and only have to pay on the 25th of August again.
Thanks
rain
Best regards,
Rain's reply04 Aug 2023, 13:35
Official
Hi Johan
We just checked your account and you are up to date with [payment and only have to pay on the 25th of August again.
Thanks
rain
We just checked your account and you are up to date with [payment and only have to pay on the 25th of August again.
Thanks
rain
Best regards,
JO
Johan O's updateReviewer Update
04 Aug 2023, 13:41That means the statement I received now on 31 July is payable only on the 25th of August. So technical I'm ahead on payment.
JO
Johan O's update04 Aug 2023, 13:41
Reviewer Update
That means the statement I received now on 31 July is payable only on the 25th of August. So technical I'm ahead on payment.
Rain's replyOfficial
04 Aug 2023, 14:27Hi Johan
Please note that you're billing cycle is set for the 25 of every month so payment it will run on the 25 as per your billing Cyle .
Thank you.
Please note that you're billing cycle is set for the 25 of every month so payment it will run on the 25 as per your billing Cyle .
Thank you.
Best regards,
Rain's reply04 Aug 2023, 14:27
Official
Hi Johan
Please note that you're billing cycle is set for the 25 of every month so payment it will run on the 25 as per your billing Cyle .
Thank you.
Please note that you're billing cycle is set for the 25 of every month so payment it will run on the 25 as per your billing Cyle .
Thank you.
Best regards,
JO
Johan O's updateReviewer Update
04 Aug 2023, 15:59Thanks
JO
Johan O's update04 Aug 2023, 15:59
Reviewer Update
Thanks
Rain's replyOfficial
04 Aug 2023, 18:39It's a pleasure
Best regards,
Rain's reply04 Aug 2023, 18:39
Official
It's a pleasure
Best regards,
JO
Johan O's updateReviewer Update
04 Aug 2023, 18:46So why must I come here to get something simply as this done? I tried phoning, it only rings, I have left I dont know how many please call me messages on the website to no avail. Im still waiting from Rain One to get back to me on the One product.
JO
Johan O's update04 Aug 2023, 18:46
Reviewer Update
So why must I come here to get something simply as this done? I tried phoning, it only rings, I have left I dont know how many please call me messages on the website to no avail. Im still waiting from Rain One to get back to me on the One product.
Rain's replyOfficial
06 Aug 2023, 09:57we apologize for the inconvenience.
Please advise if you are having issues with one of your 4G sims, and we will escalate for one of our voice agents to assist.
Please advise if you are having issues with one of your 4G sims, and we will escalate for one of our voice agents to assist.
Best regards,
Rain's reply06 Aug 2023, 09:57
Official
we apologize for the inconvenience.
Please advise if you are having issues with one of your 4G sims, and we will escalate for one of our voice agents to assist.
Please advise if you are having issues with one of your 4G sims, and we will escalate for one of our voice agents to assist.
Best regards,
JO
Johan O's updateReviewer Update
06 Aug 2023, 10:44I have not even opened the package I received. I need various questions answered but like I said, except for this conversation nobody is getting back to me.
JO
Johan O's update06 Aug 2023, 10:44
Reviewer Update
I have not even opened the package I received. I need various questions answered but like I said, except for this conversation nobody is getting back to me.
Rain's replyOfficial
07 Aug 2023, 09:37Thanks for the time on the call. Should you need any further information on the package do not hesitate to contact us.
Best regards,
Rain's reply07 Aug 2023, 09:37
Official
Thanks for the time on the call. Should you need any further information on the package do not hesitate to contact us.
Best regards,
JO
Johan O's updateReviewer Update
07 Aug 2023, 11:02Thank you, I appreciate the feedback and information provided.
JO
Johan O's update07 Aug 2023, 11:02
Reviewer Update
Thank you, I appreciate the feedback and information provided.
Rain's replyOfficial
07 Aug 2023, 11:35Awesome!
Best regards,
Rain's reply07 Aug 2023, 11:35
Official
Awesome!
Best regards,