UT
Ursula T

1 reviews | Active since May 2009

08 Dec 2023, 14:00

Debiting variable amounts!

Thank you Rain for debiting variable amounts from my account and after numerous attempts of requesting clarification….silence prevails!

0
Replies (7)
Rain
Rain's reply08 Dec 2023, 14:07
Official
Hi

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this ASAP.

Thank you.
rain.

Best regards,

Rain
Rain's reply08 Dec 2023, 14:47
Official
Hi Ursula, 

Thank you for reaching out.

We tried contacting you, however we were not able to get a hold of you. Please kindly advise the best possible time we can get in contact with you.

Thank you,
rain.

Best regards,

UT
Ursula T's update08 Dec 2023, 14:55
Reviewer Update
I have not received any calls.
You can contact me anytime.
Rain
Rain's reply08 Dec 2023, 15:28
Official
Hi Ursula

Please provide us with an alternative as we have tried contacting you on ***, and we were not able to reach you.

Best regards,

UT
Ursula T's update08 Dec 2023, 16:42
Reviewer Update
I don’t have an alternative number. I only have a cell phone.
UT
Ursula T's update08 Dec 2023, 16:44
Reviewer Update
Please try again the lines could be affected by loadshedding
Rain
Rain's reply09 Dec 2023, 10:20
Official
Hi Ursula

Please provide us with an alternative as we have tried contacting you on ***, and we were not able to reach you.

Best regards,