Debited for service I didn't receive

Item: Rain
Rating: 1
Author: Hlamalani B

I once bought a rain sim card and when activating the sim, the face recognition step didn't go through. And they debited me R379.00 for service I didn't receive.

Helpful (0)

Replies (1)

Rain's replyOfficial

28 Oct 2020, 06:07

Hi Hlamalani D

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply28 Oct 2020, 06:07

Official