PM
Pamela M

1 reviews | Active since Jun 2013

02 Dec 2022, 06:20

Debited for 0 usage

I was debited for zero usage, please reverse the money you took from my account as I didn't use your services for the month your statement also support the fact, you advertise that one pays for usage but apparently I am on contract to pay for 0 usage just because you have my card details? That is misuse of my details and taking my money without cause account number ***5

0
Replies (2)
Rain
Rain's reply02 Dec 2022, 08:30
Official
Hi Pamela

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain
Rain's reply02 Dec 2022, 08:41
Official
Please note that I need you to provide me with your email address linked to your rain account via a private reply.