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brigitte T
1 reviews | Active since Dec 2016
02 Feb 2022, 10:53
Debited after cancelling.
I have cancelled it because it was connecting to only 1 device at home..I have asked for assistance and never received it..then I've decided to cancel it and cancellation was confirmed but I've been debited for the past 4/5 months .All of a sudden i was getting emails for assistance and that's too late cause I have a new service provider and I'm happy with it. When I ask for a refund I'm being told that it was for activation..How so?cause I was told that it was for free. And I was given another guidance on how I should cancel.
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brigitte T's updateReviewer Update
02 Feb 2022, 13:23Thank you for your quick response..I'll bring it to work as there's no one at home during the day. Work address is: Absa bank, 09 Lothbury road,Aucklandpark, Johannesburg.
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brigitte T's update02 Feb 2022, 13:23
Reviewer Update
Thank you for your quick response..I'll bring it to work as there's no one at home during the day. Work address is: Absa bank, 09 Lothbury road,Aucklandpark, Johannesburg.
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brigitte T's updateReviewer Update
08 Mar 2022, 09:43It's been 3 - 4 weeks after the device was collected but I haven't received my refund. When I do a followup, no one is getting back to me.
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brigitte T's update08 Mar 2022, 09:43
Reviewer Update
It's been 3 - 4 weeks after the device was collected but I haven't received my refund. When I do a followup, no one is getting back to me.