SJ
Serieka J
1 reviews | Active since Nov 2013
30 Jun 2025, 10:01
Debited 4 x in a period of 4days!!!
I got debited R624 on 26, 27, 28 and 30 June 2025. This is pathetic! This amounts to R2496.00. Are you guys crazy!!! Trying to get a hold of a consultant is absurd. I had to go into by bank to have 3 debit orders reversed and if it unsuccessful i should pay another R30 towards banking fees. Can you see how you are incurring more costs to my already heavy billing issues!
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Replies (2)
Rain's replyOfficial
30 Jun 2025, 10:38Hi Serieka
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply30 Jun 2025, 10:38
Official
Hi Serieka
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
SJ
Serieka J's updateReviewer Update
30 Jun 2025, 11:00Can you then please explain for what months the 4 deduction we for as we are not even with Rain for 4 months yet?
SJ
Serieka J's update30 Jun 2025, 11:00
Reviewer Update
Can you then please explain for what months the 4 deduction we for as we are not even with Rain for 4 months yet?