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ZS
Zanele S

1 reviews | Active since Mar 2017

29 Jan 2025, 08:40

******** debit order collection

********! This is depressing as I have continuously asked that you cancel the rain services but you keep debiting my account. I no longer use your fibre line yet you bill me over and over. I need to the write off that self made negative balance you keep charging me and stop trying to collect from my account. You are also liable for the debit order collection fees. You can uber collect your device

0
Replies (4)
Rain
Rain's reply29 Jan 2025, 08:58
Official
Hi Zanele S

Thank you for bringing your Cancellation complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
ZS
Zanele S's update30 Jan 2025, 08:14
Reviewer Update
You are still running this collection!!!! What’s going on
ZS
Zanele S's update30 Jan 2025, 08:15
Reviewer Update
I have provided you with the ticket refs and YOU ARE STILL RUNNING DEBITS ON MY ACCOUNT!
ZS
Zanele S's update01 Feb 2025, 13:01
Reviewer Update
You are still debitting my account I DONT KNOW WHAT FOR, FIX THIS NOW