NM
Ntsako M
1 reviews | Active since Oct 2016
09 Jul 2020, 11:23
Debit Order
Rain is truly pathetic, I cancelled my sim card after numerous complaints I had relating to connectivity. Upon cancelling my sim card they still debited my account, as I now am trying to recover funds from Rain, the company is still not saying anything 2 weeks after my initial complaint.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
09 Jul 2020, 11:30Hi Ntsako
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply09 Jul 2020, 11:30
Official
Hi Ntsako
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
NM
Ntsako M's updateReviewer Update
09 Jul 2020, 11:36Hi,
I just want the following tickets resolved:
***
***
***
I have been complaining! When will the agent contact me and please avoid words such as "soon" or "shortly", your company has greatly inconvenienced me and we not receiving sufficient support. I just want my money back!
I just want the following tickets resolved:
***
***
***
I have been complaining! When will the agent contact me and please avoid words such as "soon" or "shortly", your company has greatly inconvenienced me and we not receiving sufficient support. I just want my money back!
NM
Ntsako M's update09 Jul 2020, 11:36
Reviewer Update
Hi,
I just want the following tickets resolved:
***
***
***
I have been complaining! When will the agent contact me and please avoid words such as "soon" or "shortly", your company has greatly inconvenienced me and we not receiving sufficient support. I just want my money back!
I just want the following tickets resolved:
***
***
***
I have been complaining! When will the agent contact me and please avoid words such as "soon" or "shortly", your company has greatly inconvenienced me and we not receiving sufficient support. I just want my money back!