Debit account after cancellation

Item: Rain
Rating: 1
Author: Ramom K

Due to consistent connectivity issues; i needed to cancel my rain subscription, yet they continue to debit me a full months installment.

You can’t change your bank details and no assistance till date.

Purely terrible!!!

Helpful (0)

Replies (3)

Rain's replyOfficial

02 Aug 2020, 09:31

Hi Ramom

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima

Rain's reply02 Aug 2020, 09:31

Official

Ramom K's updateReviewer Update

04 Aug 2020, 19:32

Hi Fatima,
Truly appreciate the call and assistance from Phefo.

I await her feedback regarding the refund.
Keep well.

Ramom K's update04 Aug 2020, 19:32

Reviewer Update

Hi Fatima,
Truly appreciate the call and assistance from Phefo.

I await her feedback regarding the refund.
Keep well.

Ramom K's updateReviewer Update

04 Aug 2020, 19:33

Hi Fatima,
Truly appreciate the call and assistance from Phefo.

I await her feedback regarding the refund.
Keep well.

Ramom K's update04 Aug 2020, 19:33

Reviewer Update

Hi Fatima,
Truly appreciate the call and assistance from Phefo.

I await her feedback regarding the refund.
Keep well.