DEATH BY PROCESS AND POOR SERVICE

Rain was a great way to connect to the internet affordably when I lived at a residence where there was no fibre or ADSL. I have since moved to a new neighbourhood in July where there is no Rain signal. I was forced to make a payment at the end of July due to their billing processes. In the meantime I followed process and cancelled. I was advised someone would make arrangements to collect my router. This did not happen and now I'm being billed for August. I have just submitted a cancellation again and now my last payment will be in September. DAY LIGHT *******. The router is sitting in a box waiting for collection. That's R1400 gone and I haven't even turned the router on. And if I don't pay I will be handed over to the debt collectors for not paying. UNFAIR!