Dear Rain, stop ****ming us❗️

Dear Rain, please make this make sense: 1. I do not have a contract with you 2. Your services are offered based on me paying first then you providing a service , after I have paid you.

I decided not to pay anymore due to the network challenges and lack of connectivity.

I did not pay but you are able to say that I owe you. Please explain how that happens. What am I owing if the nature of the relationship is based on me paying first? E.g If I do not pay Netflix I will not be able to enjoy their services, simple. Please stop ****ming us and think that we are stupid. You do not even have proper channels where customers can reach you. But if you want to call me and tell me that I owe you, you are amazingly available and have call centre agents. You need to be reported to the consumers ombud for false advertising and ****ming. I will not be paying a cent for what I did not subscribe to. Rain has been taking us for a ride for a long time and this has to stop.