SM
Sithembile M

1 reviews | Active since Aug 2019

21 Apr 2021, 07:17

Daylight ******s

The Audacity to debit/***** money even after you have cancelled. Have not used and cancelled for 2 months but they had the audacity to debit an account that I even removed on my profile. I have contacted but they have not assisted me with this matter instead gave me million excuses to eventually escalate the matter. The agents don't even sound professionally trained, there is no direct number for billing department and can't even transfer you for assistance. BULL****!!! R479 each month taken without my will.

0
Replies (2)
Rain
Rain's reply21 Apr 2021, 09:01
Official
Good morning, Sithembile. 

Kindly accept my apology for the inconvenience caused.
Please note that I have sent your refund request to our billing team.

Kind Regards 
rain 
SM
Sithembile M's update21 Apr 2021, 09:09
Reviewer Update
Lets hope it gets sorted.