Daylight Rain 5g *******.

I took a contract with Rain 5G approximately 2 years ago ( which was shocking cause 70% of the time I had no network coverage in my house which was in a central location in Durban).

I moved to Sandton, the most central location in South Africa for my Sim to lose coverage fully without a single bar. I contact the service provider and escalate it to the IT specialist who asked me to drive up the road to the nearest tower at 8pm at night. Which I did, I got coverage and drove back home and lost it before I even opened the gate at the complex. I then request to terminate the contract, the IT specialist insists I upgrade to 5G which made no sense if they couldn't give me the bare minimum service at a lower fee after 2 years of being a customer. I get told my contract is terminated and I no longer will be billed and will get a refund. Fast forward two months later I'm still being billed, I don't even have the Sim card and after being told by over 6 employees that my account status was terminated I'm still waking up to sms"s being ****** by the service provider.