DAY LIGHT ******S

I wish that there can be one employee with integrity to ensure that customers are satisfied with the service provider and that will bring loyalty and profits but unfortunately only a few can do the right thing!! I didn't have services the entire month ,on the 24th GOOD RAIN decides to bring back services ,without communication and they decided to a message to pay and expected amount is the entire monthly fee ? How so when you have cut off the services and the same query that I had concerned with bcs it means I would bv paid the entire R570 OR WHATEVER AND HAVE NOT RECEIVED ANY SERVICE THE ENTIRE MONTH,BE EXPECTED TO PAY AGAIN 5 DAYS LATER WITH 570 FULL PAYMENT ,WHAT HAPPENED TO PRO DATA ON THE NUMBER OF DAYS BEFORE THE 1ST ,SO THAT CUSTOMERS CAN PAY FOR USAGE INSTEAD OF BEING ****** BY RAIN !! I HV SINCE REQUEST A CALL FROM RAIN INSTEAD SERVICES ARE CUT OFF INSTEAD OF CLARITY THAT IS HOW THEY DEAL WITH CUSTOMERS I WILL ON THE 1st FOR A NEW MONTH ,DONT BACK DATE BCS I WAS CUT OFF AS ALWAYS