WH
Winsheena H

1 reviews | Active since Apr 2023

13 Apr 2023, 12:41

DAY LIGHT *******

My service was disconnected from 26 Feb 2023 to 24 March 2023. Ive used the service for 8 days in March and am now being told I need to pay the full amount for 8 days of service. I've called the customer care line and spoke to a lady with a very strong Indian accent which was extremely hard to understand. She then insisted that I don't pay for the days usage but for the package yet when I started I was billed pro rata because I signed up on 22 July 2022. I asked to speak to someone else and the call dropped. I refuse to be ****** like this. I've been warned about this but I thought Id try the service for myself.

I will be canceling my service because this is daylight *******!!

Can someone call me please as I refuse to pay for a service that was inactive for almost a full month?

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Replies (1)
Rain
Rain's reply13 Apr 2023, 12:51
Official
Hi Winsheena.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.