Day 8 of the month and still no connectivity

I have been trying for damn 8 days to get assistance from you guys and you are failing terribly! Someone called 4 days ago and when thy failed to fix the issue they said they would call back and to this day they haven't. Emails are ignored and almost half way through the month I still don't have service. Can you please sort this out as soon as possible! This is really annoying now