Day 5 of poor to no internet connection Rain consult did contact but the issue still persist and the only reason given is that the tower is down and technicians are busy with it, But since Friday morning though, Just how long does it take to resolve the

Day 5 of poor to no internet connection Rain consult did contact but the issue still persist and the only reason given is that the tower is down and technicians are busy with it, But since Friday morning though, Just how long does it take to resolve the problem because we have no power outages. This is supper frastrating because we will be billed full premium.