DAVID DAVID DAVID THEY MUST LOCK YOU IN A SPACE WHERE YOU DONT HAVE TO DEAL WITH CUSTOMERS

I cancelled my subscription on 29 March 2022 (one month notice) on the app and it was confirmed that it is cancelled. Today is 2 July 2022 they deducted R699.00 for May June July that is R2097.00 in total AFTER I CANCELLED. I phoned today to find out why are they still deducting monies from my account. David answerd, but David is not lus for work today, maybe because it is Saturday, I am not sure if that is the reason, so I immidiatly started to record the conversation because when I heard in his voice that he is irritated by me and does not give me a chance to speak or explain I started recording. This David told me that there is no need to talk to a manager and he does not see the need to trasfer me to one. Also when I asked for a email address to send my complaint to he said that he does not need to give me a email address because he is going to send me a email and I dont have to send them a email. I could not believe what I was hearing, this guy is so arrogant, he can NOT work with people or customers (that pay) he must pack boxes or shelves and not have contact with people. I have the recording and would like to post it here. in the beginning I would have settled for a appology and just get this querry rectified by them stop deducting money but after this experience with David, I am going on social media and I want my money back, this guy needs to appologise to me, or I wont stop. I will not go into the reason why I cancelled my account now, that is another story and will also be shared if this rude guy does not appologise.