1 reviews | Active since Aug 2016

01 Oct 2020, 19:14

Data plan downgrade

On 20th September I requested data plan downgrade from 24h unlimited 4G to 19h off-peak and today I requested same. Why am I still not downgraded?

0
Replies (1)
Rain
Rain's reply02 Oct 2020, 15:46
Official

Hi Howard H

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Best regards,