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Nolukholo M

1 reviews | Active since Aug 2025

02 Sept 2025, 16:37

Data minutes and SIM card

Last month I didn't receive data and minutes on both of my SIM card I don't know why because I have paid for August and secondly my second SIM cards it's not working and have been WhatsApping you guys I have no response it's been 3 weeks now my SIM card is not working but I am paying each and every month

0
Replies (8)
Rain
Rain's reply02 Sept 2025, 16:54
Official
Hi Nolukholo,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain. 
Rain
Rain's reply02 Sept 2025, 17:11
Official
Hi,

Thank you for taking our call, we are available for further assistance.

Regards,
rain.
NM
Nolukholo M's update02 Sept 2025, 21:23
Reviewer Update
I have sent already a email with the proof of payment that I made on August and I have paid again 75 rand on the 25 th of August even though I was promo that I will get 25% credit compensation
NM
Nolukholo M's update02 Sept 2025, 21:26
Reviewer Update
I am kinda confused with how you are not able to track my payment but when it is time for me to make a payment you know when I did it or not.. please rain get my SIM cards fixed with data and I am making payment for them and this needs to be compensated for a whole month , you call center is not helping at all
NM
Nolukholo M's update04 Sept 2025, 07:00
Reviewer Update
I sent the email yesterday please get this fixed
NM
Nolukholo M's update04 Sept 2025, 07:03
Reviewer Update
Both from my email address which is *** email address and also on my sister’s email address which is ***
NM
Nolukholo M's update07 Sept 2025, 23:20
Reviewer Update
My rain email ***
Contact number ***
NM
Nolukholo M's update09 Sept 2025, 20:40
Reviewer Update
NT F6 C3 I can only receive messages now but I can't receive calls.....the second SIM cards has received the data and minutes