Daily Network Issues

RAIN Internet service provider is inefficient and dishonest with clients. Constantly having network issues, no courtesy calls, no communication and still waiting to be credited for days without network. I am not happy and the service provider needs to improve on customer etiquette and offer the services that clients pay for on a monthly basis. Still waiting for a Technician to be deployed but no feedback. I need the services for work purposes instead i am incurring additional costs to have network daily.