NS
Nandipha S

1 reviews | Active since Jul 2024

25 Jul 2024, 10:21

Daily charged of R8.50 on anuthorised debit order by Rain Brynston and accumulating bill on un-used services

Hi,

I would like to understand from Rain why am I being charged while I did not use their service. What is the meaning of month-on-month service. On Top they say there is no contract but treated as if there is contract in place. I have not used Rain for 2 months and my account keep accumulating. On top of that I am charged 8.50 daily by their Bryanston debt collection which I never authorized any debit order. I need those charges to be reversed.

0
Replies (1)
Rain
Rain's reply25 Jul 2024, 10:28
Official
Hi Nandipha,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.