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I phoned rain to cancel my services. after a week Tanya phoned and explained to me about the 5G off which no one told me about it. 5G is a home Wi-Fi, you get billed each & every month, irrespective.

We didn't have a Wi-Fi for the whole of August. I though they will never bill me since I didn't use their services, guess what I was billed August. Tanya called and promised they won't charge me for August, and she promised to send me an email regarding that. Till to date I haven't received an email from Tanya.

They keep on deducting from my account.

Please advice