AB
AH B
1 reviews | Active since Feb 2019
01 Oct 2020, 08:55
Customer support non-existing
Non-existing customer support. Emails are just being ignored. Trying to sort-out a simple technical issue with them for weeks now - no success.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
01 Oct 2020, 15:02Hi AH B
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply01 Oct 2020, 15:02
Official
Hi AH B
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
AB
AH B's updateReviewer Update
09 Oct 2020, 17:20A so-called Rain technician (Phillip) advised that the SIM card is the problem and arranged for replacement although we already had doubts that this would resolve the problem. Of course, it did not! Beyond words! Is there anybody with knowledge?
AB
AH B's update09 Oct 2020, 17:20
Reviewer Update
A so-called Rain technician (Phillip) advised that the SIM card is the problem and arranged for replacement although we already had doubts that this would resolve the problem. Of course, it did not! Beyond words! Is there anybody with knowledge?