CUSTOMER SUPPOERT

I AM A NEW CLIENT I MADE PAYMENT A WEEK AGO BUT STILL HAVE NOT BEEN RICA'D. I HAVE CALLED SEVERAL TIMES AND NO RESPONSE FROM RAIN. I HAVE ALSO ASKED FOR SUPPORT ON THE WEBSITE AND FACEBOOK PAGE FOR THE PAST 5 DAYS NOW AND STILL NO RESPONSE ,I AM VERY DISAPPOINTED AND WISH I DIDNT CONSIDER RAIN.