yY
yusdavids Y
1 reviews | Active since Sept 2016
23 Jul 2020, 09:35
Customer service sucks/
OK so the Rain customer service agent attempted to assist me to only find out after sending me a new sim card that the tower i need to connect to is down which means ill have constant conenctivity issues. I then requested a full refund as my internet has never worked. Its been a few days now and the customer service agent is not getting back to me regarding my Refund. RAIN I WOULD LIKE A FULL REFUND IMMEDIATELY PLEASE.
Helpful (0)
Replies (1)0
Replies (1)
Rain's replyOfficial
23 Jul 2020, 09:43Hi Yusrah
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply23 Jul 2020, 09:43
Official
Hi Yusrah
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline