Customer service response time

Customer service response time for new customers really sacks I got the new 5G delivered and it's not working now I have to wait 24-48 hours before they can respond and resolve my issue.

Come and take your device cause I can't use it and clearly theres no one from your side who is willing to help me. We have all move to alert Level 2 and companies are operating this is now left with us as the citizens to be responsible and follow the right protocol, if you want give a service to the SA you will have a proper strategy that will work for your company and consumers.