******* CUSTOMER SERVICE! REFF: ***6

Rain Until today they haven't canceled my sim card subscription, in October i logged a request to cancel my sim card but they haven't, this afternoon i received a letter of demand again that if i dont pay i will get blacklisted while early this month they promised to cancel the sim card as requested. Am unemployed i dont have them. It is unfair of RAIN not to cancel the sim card since October. The reference number they gave me in October 2023 is : ***6

They will lose allot of customers because of their poor customer service, if someone request to cancel the sim card they should process it. Not this taking 4 months without processing the request i submitted in October.

Please help as this will affects my credit score.