AF
Alex F
1 reviews | Active since Apr 2011
28 Jul 2020, 19:49
Customer service is really not a priority
RICA Issues - Supposedly you get a RICA sms on setup. that never comes. When you enquire at their contact centre it takes literally days for someone to get back to you.
No contact numbers. no nothing.
Customer service is really not a priority
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
29 Jul 2020, 12:57Hi Alex
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply29 Jul 2020, 12:57
Official
Hi Alex
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
AF
Alex F's updateReviewer Update
29 Jul 2020, 13:32Thanks Fattima, But i've been promised this several days in a row now and nobody gets back to me.
AF
Alex F's update29 Jul 2020, 13:32
Reviewer Update
Thanks Fattima, But i've been promised this several days in a row now and nobody gets back to me.