Customer service

I have been having connectivity problems with the service provider for quite some time now. I tried to use my knowledge to try and get better internet speed/connectivity for my family and I with no luck. Recently I contacted rain with the hopes of getting assistance and for the past week or so I have been communicating with a consultant that signs off as Cassy G,. The consultant is currently trying their best to assist me with regards to solving the problem at hand and he/she has been quite patient and helpful. Cassy G has even taught me how to do a speed test and optimize, and for someone who was struggling to attach an image on email, this is quite big.

We are still trying to figure out a solution, but I'm just quite impressed with the customer service that I have received thus far from Cassy G.

Thank you Rain.