Customer service AWOL- Refund being ignored

Item: Rain
Rating: 1
Author: Samuel H

I have not received any updates on the below queries and find this totally unacceptable! [rain] Re: Web-CancelSIM ******* ******* [rain] Re: Web-CancelSIM ******* [a mess up- mixed up with another client] [rain] Re: Web-PAYMENT *******_2020-10-24 12:22 We've received your request | *** We've received your request | *** We've received your request | ***

Why is no one assisting on this issue for the 5G service cancellation and refund?

Helpful (0)

Replies (1)

Rain's replyOfficial

17 Nov 2020, 12:25

Hi Samuel

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply17 Nov 2020, 12:25

Official