LS
Leslie-Ann Steenberg
1 reviews | Active since Jun 2019
29 Apr 2024, 11:18
Customer service
On the 19th of April 2024, I wrote a review and I got a response that someone would call me back at the time the internet speed dropped. Up until today, I have not received any phone calls. My router has been shutting on and off by itself three times a day. I need this to be fixed urgently.
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Replies (2)0
Replies (2)
Rain's replyOfficial
29 Apr 2024, 11:34Hi Leslie-Ann Steenberg
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply29 Apr 2024, 11:34
Official
Hi Leslie-Ann Steenberg
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
LS
Leslie-Ann Steenberg's updateReviewer Update
29 Apr 2024, 16:23Hi the make of the router is a ZTE rain 5G and the Model:MC888
LS
Leslie-Ann Steenberg's update29 Apr 2024, 16:23
Reviewer Update
Hi the make of the router is a ZTE rain 5G and the Model:MC888