SM
Sabelo M
1 reviews | Active since Feb 2026
10 Feb 2026, 15:37
Customer.
I spoke to EM and got this ticket ***8 . I have been struggling with intermittent connection from October 2026 . There has never been a permanent solution and i am a hybrid employee as a result of your services has jeopardized my career
My internet drops more often .
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
10 Feb 2026, 15:47Hi Sabelo,
Thank you for bringing this to our attention.
We're looking into your connection query; we will be in touch to further assist.
Regards,
rain
Thank you for bringing this to our attention.
We're looking into your connection query; we will be in touch to further assist.
Regards,
rain
Rain's reply10 Feb 2026, 15:47
Official
Hi Sabelo,
Thank you for bringing this to our attention.
We're looking into your connection query; we will be in touch to further assist.
Regards,
rain
Thank you for bringing this to our attention.
We're looking into your connection query; we will be in touch to further assist.
Regards,
rain
SM
Sabelo M's updateReviewer Update
10 Feb 2026, 16:27If it does not come back on you leave with no choice but to go to ICASA
SM
Sabelo M's update10 Feb 2026, 16:27
Reviewer Update
If it does not come back on you leave with no choice but to go to ICASA
SM
Sabelo M's updateReviewer Update
10 Feb 2026, 16:41image.png 103.68 KBThere was no communication from your comms , So you guys do not have monitoring team?
SM
Sabelo M's update10 Feb 2026, 16:41
Reviewer Update
image.png 103.68 KBThere was no communication from your comms , So you guys do not have monitoring team?
SM
Sabelo M's updateReviewer Update
10 Feb 2026, 16:48I have been told million times that my tickets are escalated for further investigation but there is no solution . You telling ma that you guys have no ETR / ETA since last year October 2026?
You cut the call on your end . I need that call to be investigated too . i am really tired of this bad service i am getting from you
You cut the call on your end . I need that call to be investigated too . i am really tired of this bad service i am getting from you
SM
Sabelo M's update10 Feb 2026, 16:48
Reviewer Update
I have been told million times that my tickets are escalated for further investigation but there is no solution . You telling ma that you guys have no ETR / ETA since last year October 2026?
You cut the call on your end . I need that call to be investigated too . i am really tired of this bad service i am getting from you
You cut the call on your end . I need that call to be investigated too . i am really tired of this bad service i am getting from you