SE
Sheldon E

1 reviews | Active since Sept 2015

22 Feb 2023, 19:56

Cuatomer Service sucks

Customer service is not Rain's strong point, you ask them to call you back, you wait a week or even longer or get no call at all. We have had no signal for a week and no one can give me a straight answer, always beat around the bush. I want a MANAGER to call me today and i want answers and i will not pay at then end of the month.

0
Replies (2)
Rain
Rain's reply22 Feb 2023, 19:58
Official
 
Hi  Sheldon 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
 
SE
Sheldon E's update22 Feb 2023, 20:19
Reviewer Update
Getting messed around with what is going on with the signal, had no signal for a week, im loosing business money each day